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English:
Attention Mercenaries,
In order to better serve our customers and gamers we are collaborating with a new company which will help us handle billing logistics and ZP distribution.
In order to integrate this service we require a transition period over the next 7-14 days. During this time you may experience a slightly longer than normal wait time for ZP to be delivered to your account.
It also means that some events involving ZP rewards may take a slightly longer time to distribute. Yes that means there's going to be ways to win free ZP soon!
If for some reason you have waited longer than 24 hours and have been charged but not received your ZP we would like to invite you to contact our support team under Account Issues -> Billing on our support site here: <insert website>
We will be able to look at the records and determine where the problem was and provide you with the best service possible as well as making sure the points get delivered to your account.
Thanks very much for your patience and understanding during this transition period.
-Z8Games
中文:
注意雇佣军
为了更好地服务于我们的客户和游戏玩家,我们正在与一家新的公司,这将有助于我们处理物流计费和ZP分布。
为了整合这项服务,我们需要一个过渡期,在未来的7-14天。在这段时间内,您可能会遇到比正常等待时间稍长ZP被传递到您的帐户。
这也意味着,一些事件涉及的ZP奖励可能需要稍长的时间来分发。是的,这意味着有将是如何尽快赢得免费ZP!
如果由于某种原因,你已经等待了超过24小时,已被起诉,但没有收到您的ZP,我们想请您联系我们的技术支持团队帐户下的问题 - >计费这里对我们的支持站点:<insert website>
我们就能看记录和确定问题出在哪里,并为您提供最好的服务,以及确保点被传递到您的帐户。
非常感谢您在这个过渡期间的耐心和理解。
Z8Games
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